Billing & Insurance
Women First Care
Through every stage of life
Our goal is to make it easy for you to get the health care services you need. Women First participates with many medical insurance plans, and we encourage you to read your insurance policy handbook to become familiar with your individual coverage and pre-certification requirements. If we are a participating provider with your insurance plan, we will process and bill your insurance company for the services we provide to you.
Your co-payment, co-insurance, and/or deductible are required at the time of service and any deductible applied to our fee or non-covered charge is your direct responsibility. If you do not have medical health insurance or are receiving medical care that is not covered under your benefit plan, we request that you pay for your services the same day as your visit.
If your insurance requires prior authorization for procedures you will be receiving in our office, please inform our billing staff as soon as possible so that we can obtain the appropriate pre-approvals before your appointment.
Please bring a current copy of your insurance card and driver’s license with you to each visit. If you do not have your insurance card with you and we are not able to confirm eligibility with your insurance company, we may ask that you pay for your visit at the time of service.
Please contact our billing department for assistance if you have any questions regarding your Women First bill, insurance claim, or explanation of benefits. Our billing department can be reached at 502.891.8777, Monday through Friday, 8:00 am to 4:00 pm. We accept cash, personal check, VISA, MasterCard, AMEX, Discover, and Care Credit. We also offer interest-free payment plans.
Download our Notice Regarding Surprise Billing to understand your rights and responsibilities regarding balance billing. Download Notice Regarding Surprise Billing (PDF)
Sexual Health Is an Essential Aspect of Women’s Health
Family planning is an important part of life and allows you to plan ahead for the life and family you want.
Sexual Health is An Essential Aspect to Women’s Health
What People Are Saying
Posted on Google
Lindsey Kaelin26 October 2026Trustindex verifies that the original source of the review is Google.
Truly one of the best women’s health visits I have ever had! Emily Fountain is so incredible and listened to all of my concerns and offered so many options to me that have NEVER been offered to me by any other healthcare provider before. I felt truly cared for. The staff is amazing and kind and QUICK! And the office is beautifully decorated and clean. I will never go anywhere else ever again!Posted on Google
Madison Buckner19 October 2026It can be difficult to feel heard when it comes to women’s health, however Dr. Aiken always takes her time & answers question’s thoroughly. Couldn’t recommend her enough!Posted on Google
Lauren Hayes25 September 2026Ultrasound tech, Emma, was phenomenal! She was so compassionate and took her time to make our experience great. We really appreciate the care she took during our ultrasound.Posted on Google
Sidney12 August 2026Highly recommend! From the moment I walked in to the moment I walked out, my care was thoughtful, caring, and the furthest thing from feeling dismissed at a doctor’s office. Ellie did a wonderful job making me feel heard, comfortable and validate what I had been experiencing. For a first visit, I left feeling reassured and grateful that I chose this office.Posted on Google
Charisa McMahon21 July 2026I highly recommend Audrey Fenwick. She truly takes the time to listen and never makes me feel rushed during my appointments. I always feel like my concerns are heard and taken seriously. What I appreciate most is that she’s willing to explore different treatment options rather than taking a one-size-fits-all approach. She works with me until we find a plan that we’re both comfortable with, and I always leave feeling confident that I’ve received thoughtful, personalized care. It’s refreshing to have a healthcare provider who is knowledgeable, compassionate, and genuinely invested in helping her patients feel their best.Posted on Google
Amy Curry26 June 2026Dr. Shannon was a great provider during my last pregnancy with twins! She answered every question I had, kept me in the loop on all the clinical decisions and options I had available, and made me feel safe and heard during all of my interactions with her and her staff. All of the staff at Women’s first always took great care of me and my babies no matter what concern I had at the time.Posted on Google
Rhonda Eichenberger20 June 2026They are always all so nice and welcoming. I just love Brook McAfee, APRN, she is awesome!Posted on Google
Robin12 June 2026Dr Grider is the best Doctor. Very thorough, kind and personable!Posted on Google
Cathy Carter4 June 2026I cannot tell you how pleased I am with the services provided by Dr. Anne L. Oliphant and the staff at Women First of Louisville. Dr. Oliphant and staff exhibit outstanding professionalism, punctuality and courtesy. I highly recommend Dr. Oliphant based on the fact that she is an exceptionally skilled and compassionate physician who truly takes the time to listen to her patients. Throughout my appointments, she and the staff made me feel completely at ease. She thoroughly explained my diagnosis and patiently answered all my questions without ever making me feel rushed. I had to do bloodwork during my last appointment. The clinicians and staff were especially friendly and professional as well. Dr. Oliphant’s, and the staff’s, empathetic bedside manner and clear communication elicit standout medical providers in the specialized field of menopause medicine. I believe that Dr. Oliphant has really listened to my concerns and has taken the time to support my health journey. I highly recommend her and the staff to anyone seeking personalized and highly effective care.Posted on Google
Nancy Nance3 June 2026I have been a patient here for over 25 years. The best of care for any need I have had ! Simply the best !
